EFFECTIVE SELLING SKILL FOR FRONT OFFICE

Deskripsi

Pelatihan Effective Selling Skill for Front Office merupakan bertujuan untuk mengembangkan keterampilan penjualan yang efektif bagi staf front office, seperti resepsionis, petugas layanan pelanggan, atau perwakilan penjualan langsung.

Front office, yang mencakup resepsionis, petugas layanan pelanggan, dan perwakilan penjualan langsung, adalah titik pertama kontak antara perusahaan dan pelanggan. Mereka memiliki peran kunci dalam memengaruhi keputusan pembelian pelanggan dan menciptakan citra perusahaan. Oleh karena itu, penting bagi staf front office untuk memiliki keterampilan penjualan yang efektif.

Pelatihan Effective Selling Skill for Front Office adalah langkah penting dalam mengembangkan potensi penjualan staf front office dan meningkatkan kinerja perusahaan secara keseluruhan. Dengan pemahaman yang mendalam tentang keterampilan penjualan dan pelatihan yang efektif, perusahaan dapat meraih keunggulan kompetitif yang signifikan.

Materi Pelatihan Effective Selling Skill for Front Office

Memahami pentingnya peranan dari front office
Menumbuhkan dan meningkatkan service minded
Teknik komunikasi empatik
Teknik mendengar
Taking order and handling guest request
Handling customer complaint
Grooming and professional appearance

Note (materi pelatihan bisa ditambah atau dikurangi disesuaikan dengan gap kompetensi yang diharapkan oleh client)

Pelatihan Serupa : Pelatihan Sales Negotiation Expert

Tujuan Pelatihan Effective Selling Skill for Front Office

Setelah mengikuti pelatihan ini, peserta diharapkan dapat meningkatkan keterampilan penjualan mereka dan berkontribusi lebih efektif dalam upaya penjualan perusahaan, peserta memiliki pemahaman yang lebih baik tentang peran front office dalam proses penjualan, kemampuan komunikasi yang lebih baik dengan pelanggan, dan juga keterampilan penjualan yang lebih kuat, dimana hal ini akan membantu meningkatkan hasil penjualan perusahaan dan memperkuat hubungan dengan pelanggan.

Jadwal dan Tempat Pelatihan

Bulan	Minggu I Bandung	Minggu II Jakarta	Minggu III Bandung	Minggu IV Yogyakarta
Januari	6-8	13-15	20-22	27-29
Februari	3-5	10-12	17-19	24-26
Maret	3-5	10-12	17-19	24-26
April	7-9	14-16	21-23	28-30
Mei	5-7	13-15	19-21	26-28
Juni	2-4	9-11	16-18	23-25
Juli	7-9	14-16	21-23	28-30
Agustus	4-6	11-13	18-20	25-27
September	1-3	8-10	15-17	22-24
Oktober	6-8	13-15	20-22	27-29
November	3-5	10-12	17-19	24-26
Desember	1-3	8-10	15-17	22-24

Harga Pelatihan

Offline

Public Training mulai dari 5.000.000 – 7.000.000 perorang
Inhouse Training mulai dari 850.000 perorang

Online

Public Training mulai dari 1.200.000 perorang
Inhouse Training mulai dari 600.000 perorang

Fasilitas Pelatihan

Sertifikat pelatihan
Expert Trainer
Coffee Break 2x
Lunch
Tempat training: minimal hotel bintang 3
Materi pelatihan dalam bentuk hard copy dan juga soft copy
ATK
Backpack exclusive
Jaket eksklusif (souvenir)
Dokumentasi

Instagram Kami : https://www.instagram.com/anntamandirisejahtera/

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