PROFESSIONAL DEBT COLLECTION SKILLS

Deskripsi

Pelatihan Professional Debt Collection Skills adalah program pelatihan yang dirancang untuk melatih para profesional yang bekerja dalam industri keuangan, khususnya di bidang penagihan utang. Pelatihan Professional Debt Collection Skills muncul sebagai tanggapan terhadap kebutuhan untuk memiliki tenaga kerja yang terampil dan terlatih dalam menangani penagihan hutang secara professional. Banyak perusahaan dan organisasi menghadapi tantangan dalam mengumpulkan pembayaran dari pelanggan atau klien yang memiliki hutang. Dengan pelatihan ini, para professional dapat meningkatkan kemampuan mereka dalam bernegosiasi dengan para pihak yang berhutang dan mengidentifikasi alasan di balik pembayaran yang tertunda.

Materi Pelatihan Professional Debt Collection Skills

Principles of Collection Management
Collection as Customer Service
Phychological Aspects in Collection Activity
Communication Styles & Practice in Collection
Basic Telephone Skills in Collection
Managing Image & Impression in Telephone
Negotiation Skills in Collection
Consultative Collection Techniques

Note (materi pelatihan bisa ditambah atau dikurangi disesuaikan dengan gap kompetensi yang diharapkan oleh client)

Pelatihan Serupa : Debt Collection Analysis and Service Execution

Tujuan Pelatihan Professional Debt Collection Skills

Pelatihan ini bertujuan untuk mengajarkan keterampilan yang diperlukan dalam mengumpulkan hutang secara efektif dan professional, mengurangi risiko konflik dan mencapai hasil yang optimal dalam mengelola hutang yang belum dibayar.

Jadwal dan Tempat Pelatihan

Bulan	Minggu I Bandung	Minggu II Jakarta	Minggu III Bandung	Minggu IV Yogyakarta
Januari	6-8	13-15	20-22	27-29
Februari	3-5	10-12	17-19	24-26
Maret	3-5	10-12	17-19	24-26
April	7-9	14-16	21-23	28-30
Mei	5-7	13-15	19-21	26-28
Juni	2-4	9-11	16-18	23-25
Juli	7-9	14-16	21-23	28-30
Agustus	4-6	11-13	18-20	25-27
September	1-3	8-10	15-17	22-24
Oktober	6-8	13-15	20-22	27-29
November	3-5	10-12	17-19	24-26
Desember	1-3	8-10	15-17	22-24

Harga Pelatihan

Offline

Public Training mulai dari 5.000.000 – 7.000.000 perorang
Inhouse Training mulai dari 850.000 perorang

Online

Public Training mulai dari 1.200.000 perorang
Inhouse Training mulai dari 600.000 perorang

Fasilitas yang didapat

Sertifikat
Expert Trainer
Coffee Break 2x
Lunch
Tempat training: minimal hotel bintang 3
Materi pelatihan dalam bentuk hard dan soft
ATK
Backpack eksklusif
Jaket eksklusif (souvenir)
Dokumentasi

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